FAQ

📦 What is the shipping time?

Our estimated delivery time is 6–12 business days from the date of shipment.
You’ll receive tracking updates as soon as your order is dispatched.

🚚 Do you offer free shipping?

Yes! We offer free worldwide shipping on all orders — no minimum purchase required.

🔄 What is your return/refund policy?

We offer a 30-day money-back guarantee if the product you receive is:

• Defective

• Damaged

• Incorrect (wrong size, color, or model sent)

To be eligible for a return, the item must be unused and in the same condition you received it.

📬 My package is delayed — what should I do?

Delays can happen due to customs or courier issues. If it has been more than 15 business days, please reach out to our support team and we’ll investigate right away.

🔐 Is my payment secure?

Absolutely. All payments are processed through secure, encrypted gateways to keep your information safe.